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Refunds and Returns

Returns policy

All products sold through RemadeUK come with a 2 year warranty period as standard. We take every step to ensure all products come to the highest of standards, however we know things don't always go to plan. We're here to help though.

Commercial Returns (Unsatisfied with the product within 14 days from purchase of the product)

Return your purchase either through your nearest Yodel store or online as detailed below and you can expect to receive a refund of your payment in the next 7 working days through BACS.

·         Go to the nearest Yodel collection point (https://www.yodeldirect.co.uk/services/store-locator) and return the product along with the receipt. No need to pay the shipment cost for returning the product within 14 days.

·         Visit URL www.yodeldirect.co.uk and book for collection for the parcel at home as per your convenient date and time window.

 Defective products returned within the warranty period (More than 14 days up to 24 months)

 Return the product either through your nearest Yodel store or online as given below and the repaired product will be delivered to your postal address in the next 14 days through smart send (https://www.yodeldirect.co.uk/smartsend) from Yodeldirect.

·         Go to the nearest Yodel collection point  (https://www.yodeldirect.co.uk/services/store-locator) and return the product along with the receipt. No need to pay the shipment cost for returning the product within 14 days.

·         Visit URL www.yodeldirect.co.uk and book for collection for the parcel at home as per your convenient date and time window.